Cambridge Assessment

To contact Cambridge Assessment:

Postal address:: Cambridge Assessment
1 Hills Road
Cambridge
CB1 2EU
Email:: info@cambridgeassessment.org.uk
Telephone:: Work+44 (0)1223 553311
Fax:: Fax+44 (0)1223 460278

Alternatively, if you are visiting one of our offices, you may want to look for directions (see the related side panel for downloadable PDF maps).

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Media Enquiries:

All media enquiries should be addressed to our Media Contacts.

Research Division:

Cambridge Assessment Research Division

Email:: ResearchProgrammes@cambridgeassessment.org.uk
Telephone:: Work+44 (0)1223 55 3854
Fax:: Fax+44 (0)1223 55 2700

Cambridge Assessment Network:

Cambridge Assessment Network

Email:: thenetwork@cambridgeassessment.org.uk
Telephone:: Work+44 (0)1223 55 3846
Fax:: Fax+44 (0)1223 55 2830

New Developments Division:

New Developments Division

Email:: admissionstests@cambridgeassessment.org.uk
Telephone:: Work+44 (0)1223 55 3311
Fax:: Fax+44 (0)1223 55 3042

Archives Service:

Postal address:: The Group Archivist
Cambridge Assessment
1 Hills Road
Cambridge
CB1 2EU United Kingdom
Email:: archives@cambridgeassessment.org.uk

Exam Boards

Our exam boards contact details:

Freedom of Information - Complaints Procedure

Any person who believes that Cambridge Assessment is not complying with their publication schemes or who is unhappy with the way that their access request has been handled, or with the outcome of the consideration of the request, has the right to make a formal complaint if the issue cannot be resolved informally in discussion with the member of staff dealing with the original request.
Complaints must be submitted in writing by letter or e-mail to the Cambridge Assessment Group Finance Director:

Mrs J Rippeth 1 Hills Road Cambridge CB1 2EU

rippeth.j@cambridgeassessment.org.uk

We will respond to the complaint within 25 working days. The complainant will be advised that they have the right to complain directly to the Information Commissioner if they are dissatisfied with the outcome of the procedure.

If the complaint relates to a request for information from the Finance Division, then it will be referred to another member of the Corporate Board for consideration. In the event that the Group Finance Director is unable to deal with a complaint (e.g. because of absence from illness), it will be handled by a member of the Corporate Board who does not have responsibility for the area covered by the original request

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