Cambridge Assessment Network courses - Terms and Conditions

Terms and Conditions - Assessment training and Seminars

These Terms and Conditions apply to the assessment training events and seminars (excluding online training and courses) provided by THE CHANCELLOR, MASTERS, AND SCHOLARS OF THE UNIVERSITY OF CAMBRIDGE acting through its department CAMBRIDGE UNIVERSITY PRESS & ASSESSMENT, whose principal office is at Shaftesbury Road, Cambridge, CB2 8EA, United Kingdom (“Cambridge” “We” or “Us”). Please read these Terms and Conditions carefully.

  1. Definitions

    • 1.1 “Confidential Information” means information provided by one party to the other in written, graphic, recorded, machine readable or other form concerning the business, clients, suppliers, finances and other areas of the other party’s business or products, including without limitation, the Course Materials.
    • 1.2 “Course(s)” means a course conducted by Cambridge.
    • 1.3 “Course Materials” means all information, documentation and data provided by Cambridge as part of a Course.
    • 1.4 “Course Start Date” means the official start date of the Course as notified by Us.
    • 1.5 “Intellectual Property Rights” means copyright, rights in or relating to databases, patent rights, performers’ rights, design and registered designs, trademarks, right in or relating to Confidential Information and other intellectual property rights (registered or unregistered) throughout the world.
    • 1.6 “Terms and Conditions” means the terms and conditions of supply set out in this document and any special terms and conditions agreed in writing by the Supplier.
    • 1.7 “Website” means the Cambridge Assessment website: (https://www.cambridgeassessment.org.uk/events).
    • 1.8 “You” or “Your” means the individual or the company/organisation/entity purchasing the Services.
  2. General

    • 2.1 These Terms and Conditions shall apply to all the assessment training events and seminars held by Cambridge.
    • 2.2 By registering to attend Cambridge training events and seminars for yourself or on another's behalf, you are agreeing to the following terms and conditions:
  3. The booking process

    • 3.1 Bookings for Courses are taken on a first come first served basis and must be made using the booking portal. We do not accept provisional or telephone bookings.
    • 3.2 In order to enrol on the Course(s) You must follow the registration process set out in the paragraph immediately above.
    • 3.3 For paying courses, we cannot accept a Purchase Order (PO) on its own. If you have a PO, the PO number must accompany the invoice method of booking.
    • 3.4 When you place an order for a Course via the Website, You are offering to purchase a Course on these terms and conditions.
    • 3.5 We reserve the right to cancel or decline your order or any part of your order at any time until it has been confirmed by us.
    • 3.6 You agree to ensure that all the details you supply to us through the Registration process are accurate. You will let us know promptly if any of the details, you provide change.
    • 3.7 We endeavour to book venues, which are compliant with Disability Discrimination Act (DDA), although we cannot guarantee that venues will meet all requests.
    • 3.8 Bookings are made at your own risk and we cannot take responsibility for courses booked in error in relation to their location, time, date or content. This responsibility lies with your organisation or you if you are booking as a private individual.
  4. Booking on behalf of a colleague

    If you are booking for another person, you must:

    • Ensure their availability.
    • Ensure the course is the right one for their area of interest.
    • Pass on the confirmation or provide their contact details so we can send event communications directly.
    • Be aware of these Terms and Conditions and make sure they are passed onto the relevant person.
  5. Fees

    • 5.1 Fees must be paid in full prior to the start of the event or immediately upon registration for late registrations. We accept credit/debit card payments and invoices can be raised if requested. Settlement of invoice is deemed to have happened when the full amount has been paid and cleared.
    • 5.2 If you book online and a fee applies to the event you can choose to pay with a credit or debit card (excluding American Express).
  6. Cancellations and transfers by participants

    • 6.1 Cancellations made five (5) working days prior to an event date shall incur no charge and will be subject to free cancellation.
    • 6.2 Cancellations made less than five (5) working days prior to an event will be subject to full payment and no cancellation or refund fee will be issued.
    • 6.3 Event attendees may substitute the original delegate with another person at no extra charge and or cost. Such transfer and or substitution will require written notification prior to the event start date.
    • 6.4 To enable us to offer your place to another delegate, please notify us of your cancellation as soon as possible.
    • 6.5 Cancellations to our free events will not incur any penalty or cancellation fees.
  7. Cancellations by Cambridge and travel refund requests

    • 7.1 We reserve the right to amend, postpone or withdraw the event should circumstances demand. Registered participants will be informed in writing of any changes to the event prior to it starting, and will in these circumstances be entitled to withdraw from the event without financial penalty.
    • 7.2 We will not refund the course fee or other costs should you book a course place in error and fail to cancel with adequate cancellation notice.
    • 7.3 We always endeavour to conduct all scheduled events. There may be circumstances that affect you that are beyond our control such as rail/tube strikes or inclement weather. In these instances, the decision to attend or not rests solely with you and we are unable to refund course fees for events that take place.
  8. Travel and special arrangements

    • 8.1 Any travel costs incurred are entirely the delegate’s responsibility. We do not accept any liability for reimbursement of travel costs unless otherwise stated.
    • 8.2 The Network cannot guarantee parking spaces at events. Please email us prior to the event if you need special parking arrangements.
    • 8.3 Special access requirements and dietary needs can be met and arrangements for personal religious worship made. Please state your requirements when creating an account on the booking portal or in the View profile page at the time of booking, or email us prior to the event so we can make all the necessary preparations prior to your arrival.
  9. Audio recording and filming

    We reserve the right to photograph, film and audio record our events for quality control purposes and to use in publicity materials. We will notify you before the event. We may publish some of the recorded materials on our website as resources for past events or use them for promotional purposes. Should you prefer not to be photographed please notify us in writing prior to the event taking place.

    All photographs and films taken by us or on our behalf shall belong to us and we can use them in any manner we want to without reference or liability to you.

  10. Data Protection

    • 10.1 What kinds of personal data may we collect
      • Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
      • Contact Data includes billing address, delivery address, email address and telephone numbers.
      • Financial Data includes bank account and payment card details.
    • 10.2 How we collect your personal data
      We use different methods to collect data from and about you including through direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you: apply for our products or services; create an account on our Site; subscribe to our service or publications; request marketing to be sent to you; enter a competition, promotion or survey; or give us some feedback.
    • 10.3 How we will use your personal information
      We will use the personal information you provide to us:
      • to supply the products to you;
      • to process your payment for the products;
      • if you agreed to this during the order process, to give you information about similar products that we provide, but you may stop receiving this at any time by contacting us; and
      • when registering for a service, as indicated in any applicable privacy policy for such service.
    • 10.4 We will only give your personal information to third parties where the law either requires or allows us to do so, or you have expressly consented to this.
  11. Intellectual Property ownership

    • Except as expressly set forth herein, as between the Parties, each Party is and shall remain the owner of all Intellectual Property that it owns or controls or that it develops or acquires thereafter.
  12. Force Majeure

    • Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control. Such events will include but not limited to acts of God, strikes, lockouts, accidents, war, and fire, breakdown of plant, machinery, or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.
  13. Severance

    • If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction. Such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.
  14. Governing Law and Jurisdiction

    • Any disputes or claims arising out of or in connection with these Terms and Conditions of Business or the contract shall be governed by and construed in accordance with the law of England and Wales.

Contacting Cambridge

You can contact us:

Last updated: 8 September 2021

Terms and Conditions - International courses

These Terms and Conditions apply to the courses (excluding online training and courses) held by THE CHANCELLOR, MASTERS, AND SCHOLARS OF THE UNIVERSITY OF CAMBRIDGE acting through its department CAMBRIDGE UNIVERSITY PRESS & ASSESSMENT, whose principal office is at Shaftesbury Road, Cambridge, CB2 8EA, United Kingdom (“Cambridge” “We” or “Us”). Please read these Terms and Conditions carefully.

  1. Definitions

    • 1.1 “Confidential Information” means information provided by one party to the other in written, graphic, recorded, machine readable or other form concerning the business, clients, suppliers, finances and other areas of the other party’s business or products, including without limitation, the Course Materials.
    • 1.2 “Course(s)” means a course conducted by Cambridge.
    • 1.3 “Course Materials” means all information, documentation and data provided by Cambridge as part of a Course.
    • 1.4 “Course Start Date” means the official start date of the Course as notified by Us.
    • 1.5 “Intellectual Property Rights” means copyright, rights in or relating to databases, patent rights, performers’ rights, design and registered designs, trademarks, right in or relating to Confidential Information and other intellectual property rights (registered or unregistered) throughout the world.
    • 1.6 “Terms and Conditions” means the terms and conditions of supply set out in this document and any special terms and conditions agreed in writing by the Supplier.
    • 1.7 “Website” means the Cambridge Assessment website: (https://www.cambridgeassessment.org.uk/events).
    • 1.8 “You” or “Your” means the individual or the company/organisation/entity purchasing the Services.
  2. General

    • By submitting your booking you are agreeing to the following terms and conditions:
  3. International course fee

    • 3.1 The International course fees include:
      (Please note: Due to COVID-19, the 2021 Cambridge International Study Programme course will be held online, subsequently the following do not apply to the 2021 course.)
      • All tuition and course materials
      • Transport to and from a London airport
      • The agreed number of nights’ accommodation at a hotel in Cambridge on a B&B and single occupancy basis
      • Course celebration at a Cambridge College
      • Lunch Monday to Friday
      • Social activities provided as part of the course programme.
    • 3.2 The course fee does NOT include:
      • Additional costs including but not limited to drinks, phone bills and newspapers at the hotel
      • Evening dinners
      • Travel and medical insurance.
    • 3.3 In some circumstances alternative non-hotel accommodation can be provided if required. Any additional costs of this are to be met by the course participant.
    • 3.4 Cost of any additional required travel or excessive luggage are to be met by the course participant.
  4. Payments

    • 4.1 Bookings are taken on a first come-first serve basis and must be made online. We do not accept provisional or telephone bookings.
    • 4.2 Payment of the course fees by credit or debit card (excluding American Express) is via a secure online payment system. Alternatively, participants may request that their organisation is invoiced for the fee, by selecting the appropriate option when booking. Invoices should be paid within 28 days of the invoice date.
  5. Cancellation by the course participant

    • Cancellation of places on the course can be made in the Cambridge Assessment Network course booking portal. Percentage refundable is set out below:
      • For cancellations received 30+ days before the course start date, 100% of the course fee will be refunded, minus an administration fee of £75.00.
      • We are not able to refund course fees for cancellations received less than 30 days before the course start date.
      • If YOU cancel due to a visa rejection, course fees will be refunded but an administrative fee of £75.00 will be applied.
  6. Cancellation by Cambridge

    • 6.1 Cambridge reserves the right to amend, postpone or cancel any course, course times, dates or published prices. Changes to course prices, times and dates will be advised before the course start date and any course already paid in full will not be subject to the increased price.
    • 6.2 In the event of insufficient enrolments, notice of cancellation of the course will be given two weeks prior to its start date. All course fees for registered participants will be refunded.
    • 6.3 Cambridge shall not be liable for any travel or other costs incurred by the participant should Cambridge cancel the event for whatever reason. We strongly recommend that you take out travel insurance if you pre-book travel tickets in case of cancellation.
  7. Data Protection

    • 7.1 What kinds of personal data may we collect
      • Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
      • Contact Data includes billing address, delivery address, email address and telephone numbers.
      • Financial Data includes bank account and payment card details.
    • 7.2 How we collect your personal data
      We use different methods to collect data from and about you including through direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you: apply for our products or services; create an account on our Site; subscribe to our service or publications; request marketing to be sent to you; enter a competition, promotion or survey; or give us some feedback.
    • 7.3 How we will use your personal information
      We will use the personal information you provide to us:
      • to supply the products to you;
      • to process your payment for the products;
      • if you agreed to this during the order process, to give you information about similar products that we provide, but you may stop receiving this at any time by contacting us; and
      • when registering for a service, as indicated in any applicable privacy policy for such service.
    • 7.4 We will only give your personal information to third parties where the law either requires or allows us to do so, or you have expressly consented to this.
  8. Intellectual Property ownership

    • Except as expressly set forth herein, as between the Parties, each Party is and shall remain the owner of all Intellectual Property that it owns or controls or that it develops or acquires thereafter.
  9. Force Majeure

    • Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control. Such events will include but not limited to acts of God, strikes, lockouts, accidents, war, and fire, breakdown of plant, machinery, or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.
  10. Severance

    • If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction. Such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.
  11. Governing Law and Jurisdiction

    • Any disputes or claims arising out of or in connection with these Terms and Conditions of Business or the contract shall be governed by and construed in accordance with the law of England and Wales.

Last updated: 8 September 2021

Terms and Conditions - Online courses, Assessment Practitioner Workshops series and Membership Scheme

These terms and conditions apply to all online and Assessment Practitioner Workshops series Courses provided by THE CHANCELLOR, MASTERS, AND SCHOLARS OF THE UNIVERSITY OF CAMBRIDGE acting through its department CAMBRIDGE UNIVERSITY PRESS & ASSESSMENT, whose principal office is at Shaftesbury Road, Cambridge, CB2 8EA, United Kingdom (“Cambridge” “We” or “Us”).

You may only Register on the Course via our Website. By selecting the “Accept” checkbox you agree to these terms and conditions which will bind you. If you do not agree to these terms and conditions you must not continue with the Registration.

  1. Definitions

    “Confidential Information” means information provided by one party to the other in written, graphic, recorded, machine readable or other form concerning the business, clients, suppliers, finances and other areas of the other party’s business or products, including without limitation, the Course Materials.
    “Course(s)” means an online course delivered by Cambridge, including the AAPA.
    “Course Materials” means any and all information, documentation and data provided by Cambridge as part of a Course.
    “Course Start Date” means the official start date of the Course as notified by Us.
    “Intellectual Property Rights” means copyright, rights in or relating to databases, patent rights, performers’ rights, design and registered designs, trademarks, right in or relating to Confidential Information and other intellectual property rights (registered or unregistered) throughout the world.
    “VLE” means the Virtual Learning Environment.
    “Website” means the Cambridge Assessment website (https://www.cambridgeassessment.org.uk/events).
    “You” “Your” means the individual or the company/organisation/entity purchasing the Services.
    “A101 Course” means the A101: Introducing the Principles of Assessment (scheduled) Course.
    “A102 Course” means the A102: Introducing Assessment Practice (scheduled) Course.
    “A103 Course” means the A103: Introducing Data Literacy (scheduled) Course.
    “A104 Course” means the A104: Psychometrics in Educational Assessment (scheduled) Course.
    “APW Course” means any of the Assessment Practitioner Workshops series.
    “Understanding Assessment Course” means the Understanding Assessment: A Practical Course for Teachers Course.
    “A101 Self-Study Course” means the A101: Introducing the Principles of Assessment (self-study) Course.
    “Self-Study Course(s)” means the Understanding Assessment: A Practical Course for Teachers Course or the A101: Introducing the Principles of Assessment (self-study) Course.
    “Cambridge Purchase Terms” means those terms and conditions set out at https://www.cambridge.org/core/legal-notices/purchase-terms.
    “Membership Fee” means the annual fee of £95.
    “Membership Scheme” means membership of the Cambridge Assessment Network Membership as purchased for the respective Membership Fee.
    “AAPA” means the Advanced Assessment Practitioner Award.
    “AAPA Fee” means the application fee of £160.
    "AAPA Period" means the period of time from when Cambridge accepts an application for the AAPA (subject to the subsequent payment of the AAPA Fee) to the completion of the AAPA as further described in paragraph 2.1, subject to any deferrals set out in clause 8.6.
  2. Courses and Membership Scheme

    • 2.1 A description of the Course together with the dates on which the Course will begin are available on the Website. We will provide the Course with reasonable skill and care in accordance with the description set out on the Website.
      The AAPA period is separated into two windows each year, as set out below:
      • 2.1.1 Window 1: Submission of APPA application - March. AAPA Period - April to February.
      • 2.2.2 Window 2: Submission of APPA application - August. AAPA Period - September to July.
    • 2.2 We reserve the right to vary or withdraw any of the Services described on the Website without notice.
    • 2.3 We do not guarantee to You that the Course will meet Your needs or that You will obtain a particular result, professional qualification or employment opportunity from Your purchase and completion of a Course.
    • 2.4 Access to the Membership Scheme and the undertaking of the AAPA, and the respective benefits provided are subject to the purchase by you of the Membership Fee.
    • 2.5 The Membership Fee entitles you to the benefits of the scheme as set out in https://www.cambridgeassessment.org.uk/the-network/membership/ for the duration of one (1) calendar year from the date of purchase and entitles you to undertake the APPA subject to the further payment of the APPA Fee. The AAPA Fee entitles you to undertake the AAPA as detailed in https://www.cambridgeassessment.org.uk/the-network/awards/ for the duration of the relevant window set out in clause 2.9.
    • 2.6 To purchase any of the Courses online via the Membership Scheme and undertake the AAPA further to the AAPA Fee you must register for an account with us via the Website.
    • 2.7 Following receipt of the payment of the Membership Fee and any AAPA Fee we will contact you confirming registration to the Membership Scheme or AAPA as applicable. Where the Membership Fee and any AAPA Fee has been paid by way of invoice there may be a delay in your receiving such confirmation. However, you will still be able to attend any Course that you have booked and submitted payment for in the meantime.
    • 2.8 The terms of membership for the Membership Scheme shall be governed by the Cambridge Purchase Terms (notably clauses 5.2(c), 5.8, 6.5(a), 7.7 and 10.4(c)), except with regards to the following:
      • 2.8.1 7.1, cancellation of membership – please see clause 8.10 below regarding cancelling your subscription to the Membership Scheme.
      • 2.8.2 10.4, method of payment – please see clause 9.2 of these terms below regarding the methods in which we can accept payment for the Membership Fee.
    • 2.9 If You are booking a third party onto a Course, such third party must be a member of the Membership Scheme and have paid the Membership Fee. You may not book anyone who has not paid a Membership Fee onto a Course.
  3. Course specifics

    • 3.1 (Applicable for A101, A102, A103 and A104 Courses only) To be able to undertake the Courses You must have a level of English equivalent to B2 on the CEFR (Common European Framework of Reference for Languages: Learning, Teaching, Assessment).
    • 3.2 (Applicable for A101, A102, A103 and A104 Courses only) To be eligible for the Statement of Participation and to complete the assignment You must undertake each week's activities during the Courses (course outlines are available on the Website), which may include posting on the discussion forum and/or completing and submitting a response to a quiz/question.
    • 3.3 (Applicable for A101, A102, A103 and A104 Courses only) You must log in to the Courses within 2 weeks of the start date. If You wish to defer to a later course this must be done in accordance with clause 8.6. Failure to log in within 2 weeks of the start date will result in Your access being taken away and You will be unable to complete the Courses.
    • 3.4 (Applicable for A101, A102, A103 and A104 Courses only) We will provide You with access to the VLE for a period of three months after completion of the Courses. At the end of this period Your access will terminate automatically.
    • 3.5 (Applicable for APW Courses only) We will provide You with access to the VLE for a period of one month after completion of the Courses. At the end of this period Your access will terminate automatically.
    • 3.6 (Applicable for Self-Study Courses only) You must enrol and log in to the Course within 1 month of Your booking date otherwise You may not be able to access the Course.
    • 3.7 (Applicable for Self-Study Courses only) To be eligible for a Certificate of Completion where available You must undertake each module’s activities during the Course which may include posting on the discussion forum and/or completing and submitting a response to a quiz/question.
    • 3.8 (Applicable for Understanding Assessment Course only) We will provide You with access to the VLE for a period of twelve months. At the end of this period Your access will terminate automatically.
    • 3.9 (Applicable for A101 Self-Study Course only) We will provide You with access to the VLE for a period of five months. At the end of this period Your access will terminate automatically.
    • 3.10 If You are attending a Course that You have previously completed and received the full learning hours for, then Your learning hours awarded for the same Course that You take again will be reduced by 50%.
  4. Registration

    Bookings for Courses are taken on a first come first served basis and must be made online. We do not accept provisional or telephone bookings.
  5. Ordering Services

    • 5.1 In order to enrol on the Course You must follow the Registration process set out above.
    • 5.2 When You place an order for a Course via the Website You are offering to purchase a Course on these terms and conditions. We reserve the right to cancel or decline Your order or any part of Your order at any time until it has been confirmed by Us.
  6. Code of Conduct

    • 6.1 You agree to ensure that any details with which You supply to Us through the Registration process are accurate and You will let us know promptly if any of the details about you change.
    • 6.2 If accessing any part of the VLE, including discussion forums, You agree:
      • 6.2.1 not to use the VLE in such a way that disrupts, interferes with or restricts the use of the VLE by any other third party users;
      • 6.2.2 to ensure that any materials uploaded, displayed or transmitted by You through or to the VLE are not false, offensive, defamatory, threatening, obscene or unlawful and do not breach or infringe the rights of any person anywhere in the world and You waive any moral rights in respect of such materials.
  7. Data Protection

    • 7.1 What kinds of personal data may we collect
      • Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
      • Contact Data includes billing address, delivery address, email address and telephone numbers.
      • Financial Data includes bank account and payment card details.
    • 7.2 How we collect your personal data
      We use different methods to collect data from and about you including through direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you: apply for our products or services; create an account on our Site; subscribe to our service or publications; request marketing to be sent to you; enter a competition, promotion or survey; or give us some feedback.
    • 7.3 How we will use your personal information
      We will use the personal information you provide to us:
      • to supply the products to you;
      • to process your payment for the products;
      • if you agreed to this during the order process, to give you information about similar products that we provide, but you may stop receiving this at any time by contacting us; and
      • when registering for a service, as indicated in any applicable privacy policy for such service.
    • 7.4 We will only give your personal information to third parties where the law either requires or allows us to do so, or you have expressly consented to this.
  8. Cancellation and Variation – Courses and Membership Scheme

    Courses

    • 8.1 (Not applicable for Self-Study Courses) Subject to clause 8.7 below, where You have purchased the Course but have not commenced the Course and have given at least 7 days’ notice to Us prior to the Course Start Date You may cancel and receive a full refund.
    • 8.2 (Applicable for A101, A102, A103 and A104 and APW Courses only) Subject to Clause 8.7 below, where You have purchased the Course but have not commenced the Course, if you cancel giving less than 7 days’ notice of the Course Start Date, you will receive a refund of your fees minus an administration fee of £75.00.
    • 8.3 (Applicable for A101, A102, A103 and A104 Courses only) Subject to Clause 8.7 below, where You have commenced the Course and within 14 days of commencing the Course You cancel the Course You will receive a refund of Your fees minus an administration fee of £75.00.
    • 8.4 (Applicable for Self-Study Courses only) Subject to Clause 8.7 below, where You have purchased the Course and within 14 days of purchasing the Course You cancel the Course You will receive a refund of Your fees. If You have completed any Course modules You will not be eligible for a refund.
    • 8.5 (Applicable for APW Courses only) Subject to Clause 8.7 below, cancellations made after the course start date will be subject to full payment. No cancellation/refund fee or certificate of attendance will be issued. Deferment to a later Course is not permitted, except at the discretion of Cambridge.
    • 8.6 (Applicable for A101, A102, A103, A104 and AAPA Courses only) Subject to Clause 8.8 below, after purchasing the Course, in the event that Your circumstances change, You may contact Cambridge to ask for deferment to a later Course or AAPA Period as applicable. This will be subject to the following.
      • 8.6.1 You can only seek to defer to a later Course within 14 days of the Course start date and any deferment must be to a Course or AAPA Period as applicable which starts within 12 months of the original Course or AAPA Period start date;
      • 8.6.2 Deferment to a later Course or AAPA Period is only permitted once;
      • 8.6.3 If You have deferred to a later Course or AAPA Period You will not be entitled to cancel the Course or AAPA (as applicable) and receive a refund in accordance with Clauses 8.1, 8.2, and 8.3 above.
    • 8.7 (Applicable for AAPA only):
      • 8.7.1 Subject to Clauses 8.7.2 and 8.8 below, where You have paid for the AAPA Fee but have not commenced the AAPA, if you cancel giving less than 7 days’ notice of the respective AAPA Period, you will receive a refund of the AAPA Fee. Where You have purchased the AAPA and within 14 days of paying the AAPA Fee You cancel the Course then You will receive a refund of the AAPA Fees. If You have submitted Your assignment You will not be eligible for a refund.
      • 8.7.2 If You are unable to complete the AAPA due to illness, providing You notify Us in advance We will offer You a full or partial refund or transfer You to another AAPA Period depending on the individual circumstances. You may be asked to provide supporting information in the form of a doctor’s note. Cancellation due to extenuating circumstances will be at the discretion of Cambridge.
      • 8.7.3 If You have cancelled Your membership to the Membership Scheme further to Clause 8.11 below, or if Your membership to the Membership Scheme expires during the AAPA Period and is not renewed, then you will not be able to complete the AAPA and you will receive a refund of the AAPA Fee unless you have submitted Your assignment.
    • 8.8 Notwithstanding clauses 8.1, 8.2, 8.3, 8.4 and 8.5 there is no other right to cancel or vary your purchase of the Services and any other cancellation and/or variation of course dates will be at the entire discretion of Cambridge.
    • 8.9 We reserve the right to amend, postpone or cancel any Course, Course times, dates or published fees. Changes to Course fees, times and dates will be advised before the Course start date and any Course fees already paid in full will not be subject to the increased fees.
    • 8.10 In the event of insufficient enrolments on the Course, We will give notice of cancellation of the Course one week prior to its start date. Should We cancel the Course for insufficient enrolments all course fees paid will be refunded.

    Membership Scheme

    • 8.11 Membership to the Membership Scheme may be cancelled at any time. If you would like to cancel your subscription to the Membership Scheme, please contact us using the details set out in clause 17 of these terms below.
  9. Fees

    • 9.1 The fees for the Course(s) (with the exception of the AAPA Fee) are on the Website.
    • 9.2 Payment of the Course fees can be by credit or debit card (excluding American Express) and is via a secure online payment system. Alternatively, You may request that Your organisation is invoiced for the fees by selecting the appropriate option when booking. All invoices shall be paid within 28 days of receipt of the invoice, failure to pay or pay on time may affect Your right to participate on the Course. You will not be certificated for the Course until all invoices have been paid in full.
    • 9.3 Value added tax
      • (a) Courses: Pursuant to Item 1 Group 6 Schedule 9 Value Added Tax Act 1994 the provision of Services under this Agreement is an exempt supply for UK VAT purposes. All sums payable, or consideration given, under this Agreement is exclusive of UK VAT. In the event that this tax applicability or applied rate of tax should be shown to be incorrect all payments due hereunder shall be deemed to be inclusive of applicable taxes. You shall comply with all applicable local laws and regulations of its jurisdiction including, without limitation, You shall pay any taxes including those applicable to the Course (where such taxes cannot by law be paid by You, the Course Fees shall be increased/grossed up to offset the amount withheld for such taxes).
      • (b) Membership Scheme: The Membership Fee is exclusive of UK VAT, which will be added as required based on Your jurisdiction. You shall comply with all applicable local laws and regulations of Your jurisdiction including, without limitation, You shall pay any taxes including those applicable to the Membership Scheme (where such taxes cannot by law be paid by You, the Membership Fee shall be increased/grossed up to offset the amount withheld for such taxes).
  10. Liability

    • 10.1 Although We aim to provide the Services to the highest standards, We do not accept any liability for (i) any inaccuracy or misleading information provided in the Course Materials and any reliance by You on any such information (ii) any loss or corruption of data (iii) any loss of profit, revenue or goodwill or (iv) any indirect, special or consequential loss arising from any breach of the terms of this agreement.
    • 10.2 It is Your responsibility to ensure that You complete a Course (including the assignment if You have chosen to do this). If you are purchasing a Course for Your employee it is Your responsibility to ensure that Your employees complete the Course (including the assignment). We accept no liability for Your failure to complete a Course (including the assignment) under any circumstances whatsoever.
    • 10.3 The Website or VLE may include hypertext links to third party websites. We accept no responsibility for and can give no warranties, guarantees or representations in respect of, the content or availability of materials on any third party website.
    • 10.4 Except to the extent that they are expressly set out in these terms and conditions, no conditions, warranties or other terms shall apply to the Services. Subject to clause 10.7 no implied conditions, warranties or other terms apply (including any implied terms as to satisfactory quality, fitness for purpose or conformance with description).
    • 10.5 Subject to clause 10.7 below Cambridge's total liability arising from or in connection with these terms and conditions and in relation to anything which we may have done or not done in connection with these terms and conditions and the delivery of the Service (and where the liability arises because of breach of contract, negligence or for any other reason) shall be limited to the Fees received by us in connection with the relevant Course in relation to which a dispute has arisen.
    • 10.6 This Course is conducted entirely online and You must ensure that You have access to suitable computer facilities with internet connection for the duration of the Course. Cambridge shall not be liable for and will not reimburse any expenses that You may incur as a result of following this Course including, but not limited to, computer hardware and internet service provider fees.
    • 10.7 You acknowledge that we cannot guarantee that our VLE will always be available to you owing to the nature of the internet. In addition You acknowledge that our VLE may be unavailable owing to maintenance, but where possible we will carry out such maintenance outside core operating hours, and we will try to minimise the period of any disruption.
    • 10.8 Nothing in this agreement shall exclude or limit Cambridge liability for (i) death or personal injury caused by negligence (ii) fraudulent misrepresentation or (iii) any other matter which under English law may not be limited or excluded.
  11. Intellectual Property

    • 11.1 All intellectual property rights in the Course Materials and the Course(s) are and remain the intellectual property of Cambridge, whether adapted, written for or customised for You or not.
    • 11.2 You are not authorised to:
      • (i) copy, modify, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit or distribute any of the Course Materials without the prior written permission of Cambridge;
      • (ii) record on video or audio tape, relay by videophone or other means the whole or any part of the Course(s);
      • (iii) use the Course Materials in the provision of any other course or training whether given by Cambridge or any third party trainer;
      • (iv) remove any copyright or other notice of Cambridge on the Course Materials;
      • (v) modify, adapt, merge, translate, disassemble, decompile, reverse engineer any software forming part of the Course(s).
      Breach by You of this clause 11.2 shall allow us to immediately terminate these terms and conditions with You and cease to provide You with any Services, including but not limited to access to the Course(s).
    • 11.3 In consideration of the Fees paid by You, We grant to you a limited, non-transferable, non-exclusive licence to use the Course Materials and the software in respect of the Course(s) for the sole purpose of completing the Course(s).
  12. Confidentiality

    • 12.1 Each party shall keep the other party’s Confidential Information strictly confidential and not use it otherwise than for the purposes of these terms and conditions and shall return it on demand and not retain copies of it.
    • 12.2 Either party may disclose the Confidential Information to its legal and other advisors for the purposes of obtaining advice from them.
    • 12.3 This clause shall continue notwithstanding termination of these terms and conditions.
  13. Termination

    • 13.1 We shall be entitled to terminate these terms and conditions and cease to provide you with any Services with immediate effect in the event that you:
      • (a) fail to pay when due your Fees;
      • (b) act in an aggressive, bullying, offensive, threatening or harassing manner when making postings to the discussion forum;
      • (c) cheat or plagiarise any work which you are required to prepare or submit in connection with the Services;
      • (d) are in breach of any of these terms and conditions.
    • 13.2 On termination clauses 10 (liability), 11 (intellectual property) and 12 (confidentiality) shall continue notwithstanding such termination.
  14. Assignment

    Any Services provided by us under these terms and conditions are personal to You and cannot be transferred or assigned to any other person. We shall be entitled to assign these terms and conditions to any other company without prior notice to you.
  15. Entire Agreement

    These terms and conditions, together with any Course specific terms and conditions are the entire agreement between the parties and supersede any prior agreements and arrangements, whether written or oral. We may make changes to these terms and conditions at any time and the updated terms and conditions will be posted on Our Website and will take effect from the date they are posted on the Website. You confirm that you have not relied on any representations in entering into these and any other terms and conditions with us. Nothing in this clause or terms and conditions shall limit liability for fraudulent misrepresentation.
  16. Force Majeure

    We shall not be liable to you for any breach of our obligations or termination under these terms and conditions arising from causes beyond its reasonable control, including but not limited to fires, floods, earthquakes and other acts of god or terrorism.
  17. Notices

    You can contact us by any of the following methods:
    Email: thenetwork@cambridgeassessment.org.uk
    Post: Cambridge University Press & Assessment, Shaftesbury Road, Cambridge CB2 8EA
  18. Governing Law and Jurisdiction

    These terms and conditions shall be governed by and construed in accordance with English law. Each party irrevocably agrees to submit to the non-exclusive jurisdiction of the Courts of England over any claim or matter arising out of or in connection with these terms and conditions.

Last updated: 5 August 2022